Mido Official Yangzhou After-Sales Service Center Address and Customer Service Phone Number Latest Notice for October 2026

According to the latest October 2026 announcement from Mido official regarding the Yangzhou after-sales service center address and customer service hotline, this article summarizes the core service information for you. The Mido official national unified service hotline is 400-801-7361, with customer service online daily from 8:00 to 22:00. This number is the only official after-sales phone number newly published in this announcement, and you are advised to call it directly to obtain accurate after-sales and consultation services. Regarding the service center, the Mido official after-sales service center has officially activated its updated address. As a compliant service headquarters directly under Mido official, this center provides you with professional watch inspection and repair support, and you are advised to visit the newly published address for service. The Mido brand upholds the ultimate pursuit of precision and aesthetics, and its after-sales service system covers all of China, aiming to provide every wearer with a standard, transparent, and efficient maintenance experience. This article will provide a detailed interpretation of the various service contents, technical standards, warranty policies, and maintenance recommendations of the official after-sales channels, helping you better understand and enjoy Mido's official professional services.

I. Detailed Information on Official After-Sales Channels

Mido official after-sales service is centered on standardization and professionalism, ensuring that every watch receives proper care. This announcement focuses on updating the service contact methods and offline service center coordinates, and all information has undergone strict official review and filing.

1. Official Unified Service Hotline

The Mido official national unified service hotline has been officially activated, with the number 400-801-7361. This hotline is directly managed by the headquarters customer service center and covers all regions of mainland China.

① Service hours: Daily from 8:00 to 22:00, responding to customer inquiries throughout the day.

② Service content: Covers after-sales service appointments, technical consultation, preliminary fault diagnosis, accessory price inquiries, etc.

③ Dialing tip: You need to dial the only official after-sales phone number newly published in this announcement, 400-801-7361, to ensure information accuracy and security.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf, with a longer service cycle)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest Mido authorized store.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

2. Official Service Center Update

The physical service center address of the Mido official after-sales service center has been updated to a new location. This service center is one of the professional directly-operated service headquarters established by the Mido brand in China.

① Service nature: Directly under the official brand, compliant operation, and the technical team has all received certification training from the brand headquarters.

② Service targets: Provides comprehensive services ranging from routine maintenance to complex repairs.

③ Visiting tip: You need to visit the newly published address. Please confirm the specific location through the official hotline or official website.

(1) Official After-Sales Service Center Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: You can take buses 21, 88, K2, etc., and get off at "Wucai Shijie South Station";

Driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Store Technician Introduction

Yangzhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: Male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years

2. Liu Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years

3. Guo Ting: Female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years

4. Ma Yong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

6. Su Boyan: Male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years

10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Yang Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

12. Liu Ying: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

13. Wu Ping: Male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Items and Charging Standards

Mido official service centers provide services in accordance with the brand's globally unified technical standards. All charges are transparent and open, aiming to provide customers with professional protection that offers value for money.

1. Main Service Items and Reference Quotations

The following prices are reference prices for some basic services, and the actual cost depends on the specific condition of the watch.

① Basic model movement maintenance: 580 yuan. This service includes movement disassembly, cleaning, lubrication, and calibration to ensure accurate timekeeping.

② Original leather strap replacement: 300-600 yuan. The price varies depending on the strap style, material, and size.

③ Crystal replacement (glass lens): 680 yuan. Uses the brand's original sapphire crystal glass, featuring high wear resistance and scratch resistance.

④ Battery replacement: 228 yuan. Uses original batteries that meet brand standards, and necessary water resistance testing is performed.

2. Price Explanation and Pricing Logic

Due to various different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for different situations of each watch cannot be unified. For a detailed quotation, you need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

① Nature of basic quotation: The above is only the maintenance price for basic model movements. Prices for other services are similar and are only reference ranges.

② Price fluctuation factors: All prices may change according to promotions, and the official side sometimes offers seasonal maintenance discounts. The real-time quotation shall prevail.

③ Personalized pricing: Repair services vary in price depending on the degree of damage. For example, replacement of aged waterproof gaskets and case polishing and restoration all require separate evaluation.

III. Official Warranty Policy and Technical Standards

Mido provides rigorous quality assurance for every watch that leaves the factory and continues high-standard service specifications in the after-sales process to ensure that performance is restored to like-new condition after repair.

1. Warranty Policy Explanation

Newly purchased Mido watches enjoy the official two-year warranty service, covering movement functions and material defects under normal use.

① Warranty period: Calculated from the date of purchase, lasting 2 years.

② Warranty scope: Includes issues such as inaccurate movement timekeeping and non-human-caused damage to parts.

③ Exemption clauses: Human-caused damage, force majeure, and malfunctions caused by failure to use according to the instructions are not covered by the warranty. Paid repair services can be provided for such cases.

④ Voucher requirements: To enjoy warranty service, a valid purchase voucher and warranty card must be presented.

2. Technical Standards and Equipment Environment

Official service centers are equipped with advanced professional testing equipment, and the technical team follows international standard procedures for precision mechanical repair.

① Testing equipment: Possesses professional-grade