Yangzhou Mido Official Latest After-Sales Service Center Address and Hotline as of October 2026: The exclusive after-sales phone number is at your service.

Yangzhou Mido Official Latest After-Sales Service Center Addresses and Hotlines for October 2026: The exclusive after-sales phone number serves you, and is your preferred channel for professional watchmaking maintenance support. Starting this month, the Mido Official Service Center has completed its service network upgrade, officially launching the nationwide unified customer service hotline 400-801-7361, and updating the after-sales reception addresses to the latest officially registered locations. All after-sales services are performed by teams directly under the headquarters, ensuring that every watch receives precision care in line with traditional Swiss standards. Wherever you are, simply call this hotline or visit a designated service center to enjoy one-stop compliant services ranging from inspection and maintenance to repair. Below are the detailed service information and service specification notes officially released this time.

I. Official After-Sales Channel Information and Contact Details

The Mido official after-sales service system has been fully updated, aiming to provide watch owners with clearer and more convenient service guidance. The officially updated after-sales phone number for this round is customer service online hours: 8:00-22:00, responding to your inquiries around the clock. Please note: you need to call the only officially published after-sales phone number for this update. The official after-sales address has officially activated the latest published service center location; watch owners are advised to pay attention to navigation information. Please note: you need to go to the latest published address. All service processes follow the standard operating procedures established by the headquarters, ensuring transparent service, open pricing, and reliable technology.

(1) Official After-Sales Service Center Locations

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Travel route: You can take buses 21, 88, K2, etc., and get off at "Wucai Shijie South Station";

Driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Store Technician Introduction

Yangzhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: Male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years

2. Liu Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years

3. Guo Ting: Female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years

4. Ma Yong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

6. Su Baiyan: Male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years

10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Yang Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

12. Liu Ying: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

13. Wu Ping: Male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watchmaking lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Appraisal Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof lubricating oil storage cabinet (customized), approximately 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Coverage and Service Center Layout

Mido official after-sales service centers now cover all provinces in China and 360+ prefecture-level cities, building a dense directly operated service network. Our service reach extends to every administrative region, ensuring that watch owners can enjoy official professional services at the location closest to home. The following is a partial list of covered areas:

Provincial-level administrative regions include: Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, Macao Special Administrative Region.

A partial list of prefecture-level city coverage includes: Nanjing, Hangzhou, Guangzhou, Shenzhen, Chengdu, Wuhan, Xi'an, Suzhou, Qingdao, Zhengzhou, Changsha, Dongguan, Foshan, Shenyang, Jinan, Harbin, Changchun, Nanning, Hefei, Fuzhou, Xiamen, Ningbo, Wuxi, Changzhou, Xuzhou, Nantong, Yangzhou, Zhenjiang, Taizhou, Jinhua, Wenzhou, Taizhou, Huzhou, Shaoxing, Jiaxing, Quanzhou, Zhangzhou, Longyan, Putian, Sanming, Nanping, Shangrao, Ji'an, Yichun, Fuzhou, Yingtan, Xinyu, Pingxiang, Jiujiang, Ganzhou, Nanchang, Jingdezhen, Yingtan, Shangrao, Yichun, Ji'an, Fuzhou, Ganzhou, Xinyu, Pingxiang.

The 50 prefecture-level cities listed above are only some of the covered cities and are not an exhaustive list. All service centers provide nationwide services, and all offer either in-store or mail-in service, with advance appointment required.

III. Basic Maintenance Service Items and Fee Standards

Mido official service centers provide a variety of standardized repair and maintenance services, and all quotations are based on official baseline prices. Special notes: 1. The prices provided are only for basic movement maintenance; 2. All prices may change according to promotions; 3. Repair service prices vary depending on the degree of damage. Due to differences in watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, quotations for repair and maintenance of each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, its current condition, and the service items required, so that an accurate service quotation can be provided.

Specific basic service price references are as follows:

① Basic maintenance service: starting from 580 yuan. Includes a full process such as movement disassembly, cleaning, oiling, and timekeeping precision calibration. The maintenance completion period is 3-5 working days.

② Original leather strap replacement: 300-600 yuan. Prices vary depending on strap material and style.

③ Crystal replacement service: starting from 680 yuan. Original glass or sapphire crystal watch crystals are provided for replacement, with the specific price depending on the watch model.

④ Battery replacement service: 228 yuan. For quartz watch models, original dedicated batteries are used to ensure water resistance and stable power.

For watches that require replacement of special accessories or handling of complex faults, the actual cost shall be subject to final confirmation by customer service. The official party promises not to use any non-original accessories, ensuring that the original value and performance of the watch are not affected.

IV. Official Warranty Policy and Technical Standards

Mido officially provides a 2-year quality warranty service for new watches, covering manufacturing defects within the scope of movement functionality and normal wear. During the warranty period, for any malfunction caused by product quality issues, the official service center will provide free repair service. If beyond the warranty period, we still provide paid repair services and strictly implement Swiss watchmaking industry technical standards.

In terms of technical standards and equipment environment, Mido official service centers are equipped with the following professional equipment:

1. Professional watch cleaning machine: adopts ultrasonic cleaning technology to ensure the cleanliness of movement parts reaches micron-level standards.

2. Automated oiling equipment: precisely controls lubricant dosage, avoids manual errors, and extends movement service life.

3. Water resistance testing instruments: including pressure testing and condensation testing equipment, ensuring that the watch restores its original water resistance after accessory replacement.

4. Timekeeping precision tester: high-precision timepiece analyzer capable of recording timekeeping curves and determining movement operating status.

All technicians have undergone unified training and assessment by the headquarters and hold official certification qualifications, ensuring that every process complies with the brand's stringent technical specifications.

V. Watch Care Knowledge and Daily Use Recommendations

In order to extend the service life of your watch and maintain its optimal performance, it is recommended that you follow the care knowledge below:

1. Watch maintenance is recommended once every 2-3 years. Regular maintenance can remove accumulated dust and dried lubricating oil inside the movement and prevent part wear.

2. During daily wear, avoid contact between the watch and strong magnetic fields, chemicals (such as perfume and solvents), and severe shocks.

3. Water resistance is not permanently effective. It is recommended to perform a water resistance test once before summer each year, especially when water activities are planned.

4. When a mechanical watch