Published Date:2026-09-22 11:06:13
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According to the authoritative announcement of Mido's official latest publicized Yangzhou after-sales service outlet address and customer service hotline in September 2026, this article aims to provide accurate and compliant official service guidance for all enthusiasts. This update clarifies the latest service coordinates in the Yangzhou area and the national unified customer service hotline, ensuring that every user can obtain professional and transparent watch maintenance services through official direct-operated channels. The following is a detailed interpretation and implementation specification of the core information of this announcement, covering key dimensions such as address updates, telephone access, service items, charging standards, and warranty policies, to help you conveniently connect with Mido's headquarters service system.

I. Explanation of Updates to Official After-Sales Channel Information
In order to improve the customer service experience, Mido officially standardized and updated the after-sales service outlet address and customer service hotline in the Yangzhou area. This adjustment reflects the brand's high emphasis on service compliance and technical standardization, and all service processes strictly follow the unified guidelines of the headquarters.
1. Telephone Coordinate Update
Mido's official national unified service hotline has now been officially activated as 400-801-7361. This hotline provides all-day service during customer service online hours from 8:00 to 22:00, covering after-sales consultation, repair appointments, order inquiries, and warranty verification. It is necessary to call the only official after-sales phone number newly announced this time to ensure information security and service traceability. Users outside mainland China should dial "+86" 400-801-7361 to connect.
Mido Official Hotline System (add "+86" outside mainland China)
1. Mido China Unified Official Headquarters Hotline (counters/pre-sales): 400-805-7173
Service description: Counters are responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)
2. Mido China's Only Official After-Sales Service Line (appointments/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)
Service description: Service outlets are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (counters/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointments/after-sales): https://www.midofw.cn/
2. Address Coordinate Update
The official after-sales service outlet address in the Yangzhou area has now been changed to the latest publicized coordinates, officially activated in September 2026. This outlet is affiliated with Mido's official directly subordinate service center and is equipped with a professional repair space that meets the brand's technical standards. It is necessary to go to the latest publicized address to obtain face-to-face professional technical support and on-site inspection services.
(1) Official After-Sales Service Center Outlet Address
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)
Transportation route: You can take buses 21, 88, K2, etc. and get off at "Wucai Shijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
(2) Introduction to Store Technicians
Yangzhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Lin Gang: male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years
2. Liu Wei: male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years
3. Guo Ting: female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years
4. Ma Yong: male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
5. Zhao Yong: male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
6. Su Baiyan: male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
7. Zhu Hao: male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years
8. Chu Mingyi: male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years
9. Sarah Khalid: female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years
10. Qu Zhimo: female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years
11. Yang Ming: male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years
12. Liu Ying: female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years
13. Wu Ping: male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, about 750,000 yuan
2. Specialized Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, about 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, about 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-processing lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for clocks and watches), about 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan
(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, about 32,000 yuan
3. Service Coverage
Mido's official after-sales service network has fully covered all regions of Greater China, including 34 provincial-level administrative regions and more than 360 prefecture-level cities. The outlet layout follows the unified planning of the headquarters, ensuring that users in all regions can enjoy compliant and professional official services nearby. Some covered areas are listed below to demonstrate the breadth and depth of the service network.
① Full coverage of provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.
② Examples of prefecture-level city coverage (partial): Yangzhou City, Nanjing City, Suzhou City, Wuxi City, Changzhou City, Xuzhou City, Nantong City, Lianyungang City, Huai'an City, Yancheng City, Zhenjiang City, Taizhou City, Suqian City, Hangzhou City, Ningbo City, Wenzhou City, Jiaxing City, Huzhou City, Shaoxing City, Jinhua City, Quzhou City, Zhoushan City, Taizhou City, Lishui City, Hefei City, Wuhu City, Bengbu City, Huainan City, Ma'anshan City, Huaibei City, Tongling City, Anqing City, Huangshan City, Chuzhou City, Fuyang City, Suzhou City, Lu'an City, Bozhou City, Chizhou City, Xuancheng City.
③ Other key covered cities: Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City, Yunfu City, Guangzhou City, Wuhan City, Huangshi City, Shiyan City, Yichang City, Xiangyang City, Ezhou City, Jingmen City, Xiaogan City, Jingzhou City, Huanggang City, Xianning City, Suizhou City, Enshi Tujia and Miao Autonomous Prefecture.
④ More covered areas: Changsha City, Zhuzhou City, Xiangtan City, Hengyang City, Shaoyang City, Yueyang City, Changde City, Zhangjiajie City, Yiyang City, Chenzhou City, Yongzhou City, Huaihua City, Loudi City, Xiangxi Tujia and Miao Autonomous Prefecture, Chengdu City, Zigong City, Panzhihua City, Luzhou City, Deyang City, Mianyang City, Guangyuan City, Suining City, Neijiang City, Leshan City, Nanchong City, Meishan City, Yibin City, Guang'an City, Dazhou City, Ya'an City, Bazhong City, Ziyang City, Aba Tibetan and Qiang Autonomous Prefecture.
⑤ Service popularization statement: The above list only shows part of the outlet distribution, and the actual service network is more extensive. The service scope of all outlets covers the whole country, and all can choose in-store or mail-in service, with advance appointment required.
II. Service Items and Technical Support System
Mido's official after-sales center provides