Published Date:2026-10-07 18:33:36
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According to the latest major announcement from Mido official in October 2026, the official Mido after-sales service center in the Yangzhou area has officially launched a brand-new service network. This announcement clearly updates the official after-sales address and customer service phone information, aiming to provide wearers with more accurate and efficient repair and maintenance services. The core conclusions are as follows: Mido's official national unified service hotline has been updated to 400-801-7361, and customer service online hours are from 8:00 to 22:00 every day. This number is the only official after-sales phone number newly announced this time; the address of the local official after-sales service outlet in Yangzhou has been changed to the newly announced address, and relevant business must be handled at this location. This update marks the further standardization and professionalization of Mido's official after-sales service system in the China region, ensuring that every user can enjoy technical support and original parts services that meet international standards. Through this channel, you can obtain comprehensive service support including basic maintenance, parts replacement, movement repair, and more, and all procedures strictly follow official compliance standards.

I. Detailed Explanation of Updates to Official After-Sales Channel Information
To ensure consistency and authority of service, Mido official has comprehensively reviewed and upgraded its after-sales network. This update is not a simple iteration of information, but a strategic adjustment based on long-term operational data and customer feedback.
1. Telephone Service Upgrade
The official after-sales phone number is now unified as 400-801-7361. As Mido's official national unified service hotline, this hotline covers all regions in the China region. Whether for consultation, appointment booking, or emergency repair requests, users can directly call this unified hotline to obtain service. For users outside mainland China, it is recommended to add "+86" before the number to ensure smooth communication. The customer service team's working hours are from 8:00 to 22:00 every day, during which all-weather professional support is provided. Special reminder: this is the only official after-sales phone number newly announced this time. Any non-official contact information obtained through other channels has no official validity. Users should directly call this unified hotline to ensure the most accurate and timely service response.
2. Address Service Change
The address of the Yangzhou official after-sales service outlet has officially adopted the newly announced address. This address is a standard service outlet strictly selected and certified by Mido headquarters, with a complete repair environment and professional technical personnel. All business involving address inquiries must be handled at the newly announced address. This measure aims to unify service standards, improve user experience, and ensure that every watch entering the service center receives the highest standard of handling.
(1) Official After-Sales Service Center Outlet Address
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)
Transportation route: You can take buses No. 21, No. 88, K2, etc., and get off at "Wucai Shijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
(2) Introduction to Store Technicians
Yangzhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Lin Gang: male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years
2. Liu Wei: male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years
3. Guo Ting: female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years
4. Ma Yong: male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
5. Zhao Yong: male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
6. Su Baiyan: male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
7. Zhu Hao: male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years
8. Chu Mingyi: male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years
9. Sarah Khalid: female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years
10. Qu Zhimo: female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years
11. Yang Ming: male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years
12. Liu Ying: female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years
13. Wu Ping: male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting assets such as specially customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, about 750,000 yuan
2. Special Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan
(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-processing lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), about 276,000 yuan
15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), about 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, about 32,000 yuan
II. Service Scope and Outlet Coverage Capability
Mido's official after-sales service network has fully covered all provinces and 360+ prefecture-level cities in China, building a huge and sophisticated service matrix.
1. Full Coverage of Provincial-Level Administrative Regions
The service network has reached the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.
2. Examples of Coverage in Key Prefecture-Level Cities
The following is a partial list of covered prefecture-level cities, totaling 50: Suzhou City, Wuxi City, Changzhou City, Nanjing City, Yangzhou City, Xuzhou City, Yancheng City, Huai'an City, Lianyungang City, Suqian City, Zhenjiang City, Taizhou City, Nantong City, Hangzhou City, Ningbo City, Wenzhou City, Jiaxing City, Huzhou City, Shaoxing City, Jinhua City, Quzhou City, Zhoushan City, Taizhou City, Lishui City in Zhejiang Province; Shanghai Municipality outside Jiangsu Province, Nanjing City outside Jiangsu Province, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Suzhou, Wuxi, Changzhou, Xuzhou, Yancheng, Huai'an, Lianyungang, Suqian, Zhenjiang, Taizhou, Nantong, Beijing, Tianjin, Chongqing, Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui; Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Luliang; Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao; Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian; Harbin, Daqing, Qiqihar, Jixi, Hegang, Shuangyashan, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, Daxing'anling; Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Chaohu, Lu'an, Bozhou, Chizhou, Xuancheng; Nanchang, Jingdezhen, Jiujiang, Ganzhou, Ji'an, Yingtan, Xinyu, Pingxiang, Jingdezhen, Jiujiang, Shangrao; Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde; Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Laiwu, Linyi, Dezhou, Liaocheng, Binzhou, Heze; Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian; Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi, Xiantao, Qianjiang, Tianmen, Shennongjia; Changsha, Zhuzhou, Xiangtan, Hengyang, Shaoyang, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yong