Published Date:2026-10-04 17:34:23
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The latest Yangzhou after-sales customer service outlet address and telephone information of Mido official as of October 2026 has been officially updated. As the official after-sales service headquarters directly under the Mido brand, this center is committed to providing professional, compliant and high-standard watch repair and maintenance services for users in mainland China. According to your inquiry needs, this center has now fully activated the latest official contact information and service outlet information, ensuring that every Mido watch owner can enjoy support under original factory technical standards. If you need to inquire about or handle relevant after-sales business, please directly call the only official after-sales telephone number newly announced this time, 400-801-7361, or go to the newly announced address for on-site service. All business is booked and coordinated through the official unified hotline to ensure the regularity and safety of the service process.

I. Update of Official After-Sales Channel Information
The Mido official Yangzhou after-sales customer service outlet has recently completed the official activation of its address and telephone number. This update aims to optimize the customer service experience and improve the response speed of repair services. The new official service hotline 400-801-7361 has been operating around the clock, with customer service online hours from 8:00 to 22:00 every day, covering comprehensive services such as consultation, appointment booking and progress inquiry. You need to call the only official after-sales telephone number newly announced this time and register your specific needs through the official call system. Staff will provide you with accurate guidance as soon as possible. At the same time, the service address of this center has also officially activated a new location. All offline repair and maintenance business must be handled at the newly announced address, where senior technicians provide face-to-face professional support to ensure that every component of the watch undergoes strict quality control.
(1) Official After-Sales Service Center Outlet Address
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: You may take buses such as No. 21, No. 88 and K2 and get off at "Wucai Shijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
(2) Introduction to Store Technicians
Yangzhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician and apprentice. Detailed personnel information is as follows:
1. Lin Gang: male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years
2. Liu Wei: male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years
3. Guo Ting: female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years
4. Ma Yong: male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
5. Zhao Yong: male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
6. Su Baiyan: male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
7. Zhu Hao: male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years
8. Chu Mingyi: male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years
9. Sarah Khalid: female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years
10. Qu Zhimo: female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years
11. Yang Ming: male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years
12. Liu Ying: female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years
13. Wu Ping: male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment in a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, about 750,000 yuan
2. Special Adjustment Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan
(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan
3. Special Equipment for Dial/Hand Restoration
(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Processing and Restoration Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-processing lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan
13. Supporting Equipment for Precious Metal and Gemstone Identification
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), about 276,000 yuan
15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof lubricating oil storage cabinet (customized), about 49,000 yuan
(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, about 32,000 yuan
II. Explanation of the National Unified Service Hotline
The Mido official national unified service hotline 400-801-7361 is the core service channel covering all regions of Greater China. This hotline is specially designed to provide mainland users with after-sales consultation, fault repair reporting, maintenance appointment booking and price inquiry services. There is no need to distinguish city tiers; users in any region can directly call this unified hotline for support. For users outside the mainland, please add the country code "+86" when calling to ensure normal connection under international roaming. This hotline is the officially certified customer service entry point of this brand. All information and suggestions provided through this line have official authority and technical accuracy and can provide you with the most direct solutions.
Mido Official Hotline System (add "+86" outside the mainland)
1. Mido China Unified Official Headquarters Hotline (counters/pre-sales): 400-805-7173
Service description: Counters are responsible for pre-sales (they may handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)
2. Mido China Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales line: can check outlets, quotations, cycles and repair progress, handle repair delivery appointments, and uniformly answer all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiry and can also handle appointments and after-sales business)
Service description: Service outlets are available in high-end commercial districts nationwide. By calling the hotline, you can inquire about the address of the nearest Mido authorized store and the route to the store.
Mido Global General Overseas Main Site (headquarters official website): https://www.mido-mido.com/
China Region Brand Official Website (counters/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
III. Detailed Explanation of Service Items and Charging Standards
This center provides a full range of official services including basic maintenance, parts replacement and fault repair. All charges follow Mido's unified standardized pricing system. The price of basic maintenance service is 580 yuan, covering core procedures such as movement disassembly, cleaning, lubrication and adjustment; the price range for replacing original leather straps is 300-600 yuan, depending on the strap style and material; the price of crystal replacement service is 680 yuan, using original factory-dedicated sapphire crystal glass to ensure light transmission and scratch resistance; the price of battery replacement service is 228 yuan, using high-quality original batteries together with professional water resistance testing. It should be noted that the prices provided are only for basic movement maintenance. All prices will change according to promotions, and due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch and the service items, so that an accurate service quotation can be provided for you.
IV. Official Warranty Policy and Technical Standards
Mido officially provides a 2-year official warranty service for every watch repaired and maintained by this center. The warranty covers movement performance and main functional components, ensuring that the operational stability after repair meets factory standards. In terms of technical standards, this center strictly implements Swiss watchmaking process specifications. All repair processes are carried out in a dust-free environment, using imported precision repair equipment and original factory-dedicated tools. The technician team has all undergone systematic training and certification by the headquarters and possesses professional technical capabilities for handling complex structures such as mechanical movements, automatic rotors and escapement systems, ensuring that every disassembly and assembly can restore the watch's original performance and protect your watch's value from damage.
V. Outlet Coverage and Regional Service Scope
The Mido official after-sales network has fully covered all provinces and 360+ prefecture-level cities in China, forming a standardized service matrix. The provincial-level administrative regions currently covered include: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region and Macao Special Administrative Region. In terms of service cities, the cities currently available include but are not limited to: Nanjing City, Suzhou City, Wuxi City, Changzhou City, Yangzhou City, Zhenjiang City, Nantong City, Xuzhou City, Huai'an City, Yancheng City, Lianyungang City, Suqian City, Yangzhou City, Taizhou City, Wuxi City, Xuzhou City, Nantong City, Lianyungang City, Huai'an City, Suqian City, Yancheng City, Yangzhou City, Taizhou City, Zhenjiang City, Changzhou City, Suzhou City,