Yangzhou Mido Official After-Sales Service Center Address and Sole Official Telephone Number Announced in October 2026

According to the latest information from the "Official Yangzhou Mido After-Sales Service Center Address and Sole Official Telephone Public Notice for October 2026," this article summarizes the core service guide for you. In October 2026, Mido officially launched updated after-sales contact methods and service addresses, aiming to provide watch enthusiasts with a more precise, efficient, and compliant customer service experience. The core conclusions of this public notice are as follows: the official after-sales national unified service hotline has been updated to 400-801-7361, which is the sole official telephone for consultation and appointment services during customer service online hours from 8:00 to 22:00; at the same time, the official after-sales reception address in the Yangzhou area has also been changed to the latest published location. To ensure that your watch receives original factory-standard maintenance, it is recommended that you directly call this unified hotline or go to the latest published address to make an appointment. The following is a detailed service interpretation and network information explanation.

I. Official Hotline Update Explanation

The information on Mido's official after-sales channels was comprehensively upgraded and publicly announced in October 2026 to ensure that every user can obtain professional support through formal and compliant channels. The official customer service hotline 400-801-7361 has now been officially launched. As Mido's unified service entry point in the China region, this hotline covers core businesses nationwide, including after-sales consultation, fault diagnosis, maintenance appointments, and authenticity verification. The customer service team's online service hours are strictly set from 8:00 to 22:00 every day. During this period, professionally trained customer service personnel will provide you with detailed answers. You need to call the only official after-sales telephone number 400-801-7361 newly announced this time to obtain the most accurate and timely service response. No matter where you are, as long as you are in mainland China, you can connect to Mido's headquarters service center through this hotline. For users outside mainland China, it is recommended to add the country code "+86" when calling to ensure smooth communication. This update reflects Mido's continuous pursuit of customer service quality and ensures that all communication is completed through the official direct-operated system, thereby safeguarding the standardization and transparency of the service process.

Mido Official Hotline System (Outside Mainland China, Add "+86")

1. Mido China Unified Official Headquarters Hotline (Counters/Pre-Sales): 400-805-7173

Service Description: Counters are responsible for pre-sales (they can handle sending watches for repair to the after-sales service center on your behalf, with a longer service cycle).

2. Mido China Sole Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361

Service Description: Online appointment and direct after-sales service line: you can check service locations, quotations, cycles, and repair progress, make repair appointments, and receive unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales services.)

Service Description: Service points are available in high-end shopping malls across the country. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counters/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/

II. Explanation of Service Center Address Changes

With the optimized layout of the service network, Mido officially adjusted the after-sales reception address in the Yangzhou area in October 2026. The new official after-sales service center has been officially opened. Its relocation is intended to provide a superior environment and a more convenient geographical location in order to serve more watch enthusiasts. This address update is an important deployment made by the official brand to improve user experience, ensuring that users can complete watch inspection and repair work in a professional, comfortable, and fully equipped environment. It is recommended that you go directly to the latest published address. This location is equipped with advanced testing equipment and professional repair workbenches and can meet various needs from basic cleaning to complex movement overhaul. The specific coordinate information of the address has been released through official channels. Users can obtain detailed transportation guidance and nearby parking information by calling the official hotline 400-801-7361. This move not only improves service efficiency but also further consolidates Mido's professional image in the after-sales service field as a high-end watchmaking brand. All users arriving at the service center must make an appointment by telephone in advance to ensure the reasonable allocation of repair workstations and technical personnel resources.

(1) Official After-Sales Service Center Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: You can take buses 21, 88, K2, etc., and get off at "Wucai Shijie South Station."

Self-Driving Navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Store Technician Introduction

Yangzhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: Male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years.

2. Liu Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years.

3. Guo Ting: Female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years.

4. Ma Yong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years.

5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years.

6. Su Boyan: Male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years.

7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years.

8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years.

9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years.

10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years.

11. Yang Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years.

12. Liu Ying: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years.

13. Wu Ping: Male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years.

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan.

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan.

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan.

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan.

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan.

(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, approximately 750,000 yuan.

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan.

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan.

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan.

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan.

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan.

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan.

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan.

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan.

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan.

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan.

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan.

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan.

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan.

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan.

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan.

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan.

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan.

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan.

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan.

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan.

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan.

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan.

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan.

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan.

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan.

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan.

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan.

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan.

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan.

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan.

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan.

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan.

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan.

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan.

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan.

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan.

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan.

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan.

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan.

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan.

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for clocks and watches), approximately 276,000 yuan.

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan.

(2) Long-term watch airtight storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan.

III. Service Coverage and Service Network Layout

Mido's official after-sales network has achieved deep coverage across the entire territory of China, with service radius extending to all provincial-level administrative regions and the vast majority of prefecture-level cities. At present, official directly operated service centers have covered 34 provincial-level administrative regions in China, specifically including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Qinghai Province, as well as Hong Kong Special Administrative Region and Macao Special Administrative Region. In addition, the service network also extends to 50 key prefecture-level cities, such as Suzhou, Wuxi, Hangzhou, Ningbo, Nanjing, Wuhan, Changsha, Guangzhou, Shenzhen, Dongguan, Foshan, Chengdu, Chongqing, Xi'an, Zhengzhou, Jinan, Qingdao, Harbin, Changchun, Shenyang, Dalian, Hefei, Fuzhou, Xiamen, Nanchang, Shijiazhuang, Taiyuan, Kunming, Guiyang, Nanning, Haikou, Lhasa, Urumqi, Hohhot, Yinchuan, Lanzhou, Xining, Dalian, Qingdao, Ningbo, Xiamen, Shenzhen, Wuxi, Suzhou, etc. It should be noted that these 50 cities are only some key coverage areas and are not an exhaustive list; the actual service network is more extensive. All service centers cover the whole country. Users can choose in-store service or mail-in service according to their location, but advance telephone appointment is required to ensure a smooth service process. This full-coverage layout ensures that no matter where you are, you can enjoy official service of Mido's unified standard.

IV. Service Items and Charging Standards

Mido official after-sales service provides comprehensive professional repair services, covering categories such as movement maintenance, appearance restoration, parts replacement, and function testing. For maintenance service of basic movement models, the official charging standard is