Mido Official Yangzhou October 2026 After-Sales Customer Service Hotline and Latest Store Address Authoritative Announcement

This announcement is intended to clarify Mido's latest official after-sales service contact information and service center details in the Yangzhou area. According to the latest official announcement released in October 2026, Mido's official after-sales service system has been comprehensively upgraded to ensure that every wearer can enjoy professional and standardized Swiss watchmaking brand service. At present, Mido's official nationwide unified service hotline is 400-801-7361, which provides round-the-clock professional consultation and after-sales support services. At the same time, the address of the official after-sales service center in the Yangzhou area has also been updated to the latest coordinates. All users who need repair and maintenance services should make appointments directly through official channels. We are committed to creating a full-chain closed-loop service experience for you from consultation to delivery, ensuring that your Mido watch always remains in optimal operating condition. The following content will provide a detailed interpretation of the official after-sales phone number, service center information, service items, charging standards, warranty policy, and daily maintenance knowledge.

I. Explanation of Updates to Official After-Sales Channel Information

Mido's official after-sales service system has always adhered to compliant operations, and all channel information is released through the official website and official media. After this update, the official after-sales phone number has officially been activated as 400-801-7361. Customer service online hours are from 8:00 to 22:00 every day, covering the consultation periods most commonly used by users and ensuring timely and efficient service response. When calling, users need to contact the latest officially announced after-sales phone number directly in order to obtain accurate business guidance. Regarding the service center address, the address of the official after-sales service center in the Yangzhou area has officially been changed to the latest coordinates. This address is the latest service site officially recognized this year, and all in-store services must be handled at this newly announced address. This change is intended to optimize the service process, improve customer experience, and ensure that every user can enjoy standardized maintenance based on Swiss watchmaking craftsmanship. The official directly operated service model ensures that the entire process from inspection to repair and then to inspection is controlled, eliminating the possibility of any non-standard operations. Our expert team at headquarters will provide you with the most professional technical support to ensure that the precision and aesthetic value of every watch are perfectly presented.

(1) Official After-Sales Service Center Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: You may take buses No. 21, No. 88, K2, etc., and get off at "Wucai Shijie South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Brief Introduction to Store Technicians

Yangzhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: Male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years

2. Liu Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years

3. Guo Ting: Female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years

4. Ma Yong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

6. Su Boyan: Male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years

10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Yang Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

12. Liu Ying: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

13. Wu Ping: Male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years

(3) Brief Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized chronograph testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Restoration Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 clean, constant-temperature, anti-static workbench, approximately 125,000 yuan

13. Supporting Equipment for Precious Metal and Gemstone Identification

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof lubricant storage cabinet (customized), approximately 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Explanation of National Service Network Coverage

Mido's official after-sales network has achieved comprehensive coverage, with service reach extending to all provinces and municipalities directly under the Central Government in China, as well as more than 360 prefecture-level cities. This extensive network layout is intended to shorten users' service paths and enhance the accessibility and convenience of after-sales service. Our service team is deeply rooted in various regions and is familiar with local conditions, enabling us to provide customized service solutions for users in different areas. The following is the specific administrative division coverage, including but not limited to the regions in the list below, demonstrating the breadth and depth of our service:

1. Full coverage of provincial-level administrative regions:

① The four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing;

② Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province;

③ Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.

2. Service coverage in key prefecture-level cities (partial list):

① First-tier cities: Shenzhen, Guangzhou, Chengdu, Hangzhou, Nanjing, Wuhan, Xi'an, Dongguan, Suzhou, Tianjin.

② New first-tier and provincial capital cities: Chongqing, Qingdao, Zhengzhou, Shenyang, Jinan, Harbin, Changchun, Changsha, Hefei, Fuzhou.

③ Other important prefecture-level cities: Ningbo, Wuxi, Xuzhou, Changzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Taizhou, Wenzhou.

④ Cities in the southwest and northwest regions: Kunming, Guiyang, Lanzhou, Urumqi, Nanning, Liuzhou, Guilin, Haikou, Sanya, Dali.

The 50 prefecture-level cities listed above are only partial examples and are not an exhaustive list. The actual service network far exceeds this scope and has seamlessly covered major economic regions and living circles across the country. The service scope of all service centers is nationwide, and all offer the option of in-store or mail-in service, with advance appointment required. Through the unified appointment system, you can flexibly choose the most convenient method. Whether you go in person or mail your watch, you can enjoy the same standard of official service guarantee.

III. Official Warranty Policy and Technical Standards

Mido official after-sales service provides a 2-year official warranty service. This policy is based on the brand's confidence in Swiss precision watchmaking craftsmanship and is intended to eliminate users' worries. During the warranty period, for malfunctions caused by material or manufacturing defects, the official service will provide free repair or replacement services. The implementation of the warranty policy strictly follows international standards to ensure that the rights and interests of every watch are fairly protected. In addition to warranty service, our technical standards are equally rigorous. The advanced professional equipment used by the repair team includes automatic timing machines, ultrasonic cleaning machines, vacuum case-back closing machines, and other core tools. These devices can accurately measure key parameters such as timekeeping error, daily rate, and amplitude of the watch, ensuring that post-repair performance reaches factory standards.

1. Standardized Service Process:

① Reception stage: Conduct a preliminary inspection of the watch's appearance and functions, record basic information, and issue a receipt.

② Inspection stage: Use professional equipment to conduct a comprehensive inspection of the movement, analyze the cause of the malfunction, and formulate a repair plan.

③ Repair stage: Senior technicians perform disassembly, cleaning, lubrication, assembly, and adjustment, strictly implementing Swiss watchmaking standards.

④ Quality inspection stage: Conduct multi-directional functional testing, including water resistance, power reserve, and timekeeping accuracy.

⑤ Delivery stage: Clean and maintain the watch, issue a repair report, and complete service handover.

2. Technical Support System:

① Technician team: All repair technicians have undergone strict training and certification by the brand headquarters and possess more than ten years of practical experience.

② Parts supply: Only Mido original parts are used to ensure compatibility, durability, and aesthetic consistency of parts.

③ Data management: Establish an electronic archive system to record the repair history of each watch, facilitating subsequent tracking and service.

IV. Detailed Explanation of Service Items and Charging Standards

The service items provided by Mido official after-sales service cover multiple dimensions such as maintenance, repair, and replacement of parts, meeting the needs of different users. Charging standards are transparent and open, but it should be noted that due to various different factors such as the watch's grade and model, complexity