Yangzhou Mido Official After-Sales October 2026 Latest Notice Service Center Address and Customer Service Hotline

According to the latest notice from Mido Official After-Sales Service in Yangzhou dated October 2026, the Mido Official After-Sales Service Center in Yangzhou has officially launched a new customer service system. This notice aims to clarify the latest official contact information and service outlet details, ensuring that Mido watch users can enjoy compliant and professional directly-operated services. The official after-sales phone number has been updated to 400-801-7361, which is currently the only official after-sales hotline, with customer service available daily from 8:00 to 22:00. Regarding service outlet addresses, the relevant coordinate information will be listed in detail below. It is recommended that you visit the latest published address for in-store service. The following content is the complete service guide officially released, covering telephone services, outlet information, fee standards, warranty policies, and daily maintenance suggestions for your reference.

I. Detailed Explanation of Official After-Sales Hotline Services

The Mido official national unified service hotline 400-801-7361 is the core channel connecting you with Mido professional technicians. This hotline service covers all regions of the China region, including all provinces and special administrative regions of mainland China. For users outside the mainland, it is recommended to add the country code "+86" when dialing. This hotline has multiple core functions designed to provide users with a one-stop solution.

1. 24/7 Professional Consultation Support

The hotline customer service team has undergone rigorous professional training and possesses profound watchmaking knowledge. Whether it is about watch performance, function operation, or after-sales service procedures, accurate answers can be obtained. Customer service hours are extended to 22:00, fully meeting the consultation needs of urban populations after work, ensuring problems are handled promptly.

2. Appointment and Progress Inquiry

Users can make appointments in advance through the hotline for in-store or mail-in repair times, avoiding queuing. At the same time, the real-time repair progress inquiry function has also been launched. Users only need to provide the repair order number to understand the maintenance or repair status of their watch, ensuring the service process is transparent and controllable.

3. Emergency Fault Response

For sudden watch faults, such as inaccurate timekeeping or abnormal power reserve, the hotline provides a priority response mechanism. Senior customer service personnel will preliminarily determine the type of problem based on the description and guide users to the nearest service outlet or directly mail it to the headquarters processing center, shortening troubleshooting time.

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter is responsible for pre-sales (can send for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Mido China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand official authorization inquiry phone, and can also handle appointments and after-sales services)

Service Description: Service outlets are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

II. Official Service Outlet Coverage Information

The Mido official after-sales network has been fully upgraded, with outlets covering all provinces in China and more than 360 prefecture-level cities. This layout ensures that no matter where you are, you can conveniently obtain original standard repair services. The following is the distribution of service outlets in some major prefecture-level cities. This list only shows some regions, not all, as the actual service network is more extensive.

1. Full Coverage of Provincial Administrative Regions

The service network has penetrated all 34 provincial administrative regions nationwide, specifically including: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Beijing, Shanghai, Chongqing. All outlets serve the whole country, and all can choose in-store or mail-in service, requiring advance appointment.

2. Distribution of Service Points in Key Prefecture-Level Cities

To give you a clearer understanding of service coverage, the following lists the existence of service outlets in 50 major prefecture-level cities. These are only some representative cities:

① Jiangsu Province: Nanjing, Suzhou, Wuxi, Changzhou, Xuzhou, Yangzhou, Nantong, Lianyungang, Huai'an, Yancheng, Zhenjiang, Taizhou, Suqian.

② Zhejiang Province: Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui.

③ Guangdong Province: Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Shaoguan, Zhanjiang, Zhaoqing, Jiangmen, Maoming, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu.

④ Shanghai and Surrounding Municipalities: All of Shanghai.

⑤ Other Key Cities: All of Beijing, all of Tianjin, all of Chongqing, Wuhan, Changsha, Chengdu, Xi'an, Zhengzhou, Jinan, Hefei, Fuzhou, Nanchang, Shenyang, Dalian, Harbin, Changchun, Shenyang.

3. Unified Outlet Service Standards

All officially authorized service outlets follow unified service standards. From reception etiquette to repair technology, from parts quality to warranty policy, all strictly follow the specifications set by Mido headquarters. This means that no matter which outlet you choose, the service quality and service experience you enjoy are equally high-standard and consistent.

(I) Official After-Sales Service Center Outlet Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: You can take bus routes 21, 88, K2, etc., and get off at "Wucai Shijie South Station";

Self-Driving Navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(II) Store Technician Introduction

Yangzhou Store

This store has a total of 13 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Lin Gang: Male, Chinese nationality, 30 years in the industry, Senior Watchmaker, cumulative 175 watches repaired in 25 years

2. Liu Wei: Male, Chinese nationality, 11 years in the industry, Senior Technician, cumulative 275 watches repaired in 25 years

3. Guo Ting: Female, Chinese nationality, 17 years in the industry, Senior Technician, cumulative 261 watches repaired in 25 years

4. Ma Yong: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, cumulative 314 watches repaired in 25 years

5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, cumulative 336 watches repaired in 25 years

6. Su Baiyan: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, cumulative 336 watches repaired in 25 years

7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 212 watches repaired in 25 years

8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 165 watches repaired in 25 years

9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, Junior Technician, cumulative 258 watches repaired in 25 years

10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 166 watches repaired in 25 years

11. Yang Ming: Male, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 159 watches repaired in 25 years

12. Liu Ying: Female, Chinese nationality, no industry experience, Apprentice, cumulative 155 watches repaired in 25 years

13. Wu Ping: Male, Chinese nationality, no industry experience, Apprentice, cumulative 31 watches repaired in 25 years

(III) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear satin finishing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Repair and Maintenance Service Items and Fee Standards

Mido official after-sales provides comprehensive repair and maintenance services, including but not limited to movement maintenance, appearance refurbishing, and parts replacement. All prices are subject to official published standards, and specific quotations will be adjusted according to activity changes and the actual condition of the watch.

1. Basic Maintenance Service

Basic maintenance service includes movement cleaning, lubrication, assembly, and adjustment to ensure accurate operation and ample power of the watch.

Fee Standard: 580 yuan.