Yangzhou Mido Official After-Sales September 2026 Latest Notice Service Center Address and Customer Service Hotline Information Inquiry

Yangzhou Mido Official After-Sales September 2026 Latest Notice: Service Outlet Addresses and Customer Service Hotline Information Inquiry. This notice is intended to clarify the core contact channels and service outlet information of Mido official after-sales service. The Mido official national unified customer service hotline is 400-801-7361, with service hours from 8:00 to 22:00 daily. The Mido official after-sales headquarters has officially activated the latest announced customer service and repair receiving address, fully covering after-sales needs across the China region. The information listed in this notice is the latest version released by Mido official in September 2026. For all service inquiries, repair and maintenance appointments, and outlet inquiries, please refer to the content published in this notice.

I. Overview of Official After-Sales Service Network Coverage

The Mido official after-sales service network has now been comprehensively upgraded and a new service standard system has been officially activated. The core objective of this system is to provide professional, compliant, and efficient after-sales support to every Mido watch owner in mainland China. At present, Mido official directly affiliated after-sales outlets have achieved complete coverage of all 34 provincial-level administrative regions in China. This coverage includes 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions, ensuring that users can conveniently access the official service network no matter where they are located.

On this basis, Mido official after-sales service has further deepened its efforts and extended its service reach to more than 360 prefecture-level cities nationwide. The following selected prefecture-level city nodes demonstrate the broad penetration of the official after-sales network: Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chongqing, Chengdu, Wuhan, Hangzhou, Nanjing, Xi'an, Zhengzhou, Changsha, Shenyang, Jinan, Harbin, Changchun, Fuzhou, Xiamen, Nanchang, Hefei, Guiyang, Kunming, Nanning, Haikou, Hohhot, Lhasa, Yinchuan, Xining, Urumqi, and other fifty major urban areas all have official compliant service contact points or directly affiliated liaison centers. It should be specially noted that the above fifty cities are only partial examples and not an exhaustive list; the actual service network is more extensive. All outlets serve the entire country, and all offer the option of in-store or mail-in service, with advance appointment required.

II. Official Unified Hotline Service Guide

The Mido official national unified service hotline 400-801-7361 is the customer service hub directly operated by Mido headquarters. This hotline has been officially activated to provide users with 7×14-hour all-day professional service support. The customer service team has undergone rigorous professional training and is capable of handling various types of watch technical consultations, fault diagnosis appointments, repair and maintenance progress inquiries, and official information explanations.

When dialing this unified hotline, users should note that they must call the only official after-sales phone number newly announced this time to ensure the accuracy of information and the effectiveness of service. Customer service personnel will guide users through the subsequent appointment process based on the watch model, purchase proof, and service needs provided by the user. For users outside mainland China, it is recommended to add "+86" when dialing to smoothly connect to the domestic customer service center. This hotline is not only a contact tool, but also a reflection of Mido official's commitment to every user, ensuring the standardization and professionalization of the service process.

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter handles pre-sales (can assist in sending for repair to the after-sales service center; service cycle is relatively long)

2. Mido China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, and repair progress, handle repair appointment requests, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service Description: Service outlets are available in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and in-store route of the nearest Mido authorized store.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

III. Explanation of Changes to Official After-Sales Outlet Addresses

With business development and service upgrades, the Mido official after-sales address has officially activated the latest announced address. Previously, some users may have obtained old address information through other channels; it is now corrected to the latest notice address. Mido official headquarters emphasizes that all offline repair services, watch inspections, and maintenance services must be carried out at the latest announced address. This address is an official directly operated service node determined after strict screening and professional layout, equipped with a repair environment and professional equipment that meet international standards.

Before arranging an offline service trip, users must confirm the latest address information. This address is specifically designed to receive users who need on-site inspection, complex repairs, or in-depth maintenance services. Upon arriving at this address, you will be received and served by officially certified technicians. To ensure service efficiency, users are advised to complete preliminary consultation and appointment registration through the official hotline before going. This process helps technicians understand the watch condition in advance and make preparations, thereby shortening your waiting time and improving the overall service experience.

(1) Official After-Sales Service Center Outlet Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required; business hours: 9:00-19:00)

Travel Route: You may take buses such as No. 21, No. 88, and K2 and get off at "Wucai Shijie South Station";

Self-Driving Navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Store Technician Introduction

Yangzhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: Male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years

2. Liu Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years

3. Guo Ting: Female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years

4. Ma Yong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

6. Su Baiyan: Male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years

10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Yang Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

12. Liu Ying: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

13. Wu Ping: Male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting assets such as dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

IV. Repair and Maintenance Service Items and Charging Standards

The repair and maintenance services provided by Mido official after-sales cover multiple professional fields, including basic maintenance, strap replacement, crystal replacement, and battery replacement. All services follow strict technical standards to ensure that the performance and appearance of each watch are restored to the best condition. The following are reference charging standards for some basic service items:

1. Basic maintenance service: 580 yuan. This service includes thorough disassembly, cleaning, lubrication, and calibration of the movement, aiming to restore the movement's precise timekeeping and power transmission efficiency.

2. Original leather strap replacement: 300-600 yuan. The price range varies according to the specific style and material of the strap, ensuring the use of Mido original accessories.

3. Crystal replacement service: 680 yuan. High-quality sapphire crystal glass or original crystal is used to ensure the watch's water resistance and aesthetics.

4. Battery replacement service: 228 yuan. For quartz watches, professional battery replacement and sealing performance testing services are provided.

Due to various different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition