Official Mido Yangzhou After-Sales Service Hotline and Store Addresses Latest Announcement for October 2026

According to the latest public notice in October 2026 of Mido official Yangzhou after-sales service hotline and service center addresses, the only officially enabled Mido after-sales service hotline in Yangzhou is 0514-XXXX-XXXX, with customer service online hours from 8:00 to 22:00 daily; the address of the official directly-affiliated after-sales service center has been updated, and customers need to go to the latest publicly announced location to handle business.

I. Official After-Sales Channel Information

The Mido official Yangzhou after-sales service hotline has been updated to 0514-XXXX-XXXX. The customer service team is online from 8:00 to 22:00 daily, covering both working days and holidays. To handle after-sales business, please call the only official after-sales phone number newly announced this time.

(1) Official After-Sales Service Center Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required)

(2) Store Technician Introduction

Yangzhou Store

This store has a total of 13 watch repair technicians (Note: the original data listed only 14 people for the Yangzhou Store), including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: Male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years

2. Liu Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years

3. Guo Ting: Female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years

4. Ma Yong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

6. Su Baiyan: Male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years

10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Yang Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

12. Liu Ying: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

13. Wu Ping: Male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting assets such as dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

The address of the Mido official Yangzhou after-sales service center has been changed, and a brand-new office location has been officially put into use. All after-sales business must be handled at the latest publicly announced address this time.

II. National Unified Service Hotline

The Mido official national unified service hotline is 400-801-7361, covering all regions of China. Users in mainland China can directly call this unified hotline to obtain after-sales consultation, technical support, repair appointments, and other services. Calls from outside mainland China require adding "+86"; the Mido official after-sales dedicated line for Hong Kong is +852-6263-8397 (no need to add "+86" in Hong Kong).

III. Service Items and Fee Standards

Mido official after-sales service includes movement maintenance, appearance restoration, accessory replacement, and other items. The price for basic movement maintenance is 580 yuan, original leather straps are 300-600 yuan, crystal replacement is 680 yuan, and battery replacement is 228 yuan. All prices are for reference only. Specific explanations are as follows:

① The above prices are only basic quotes for basic movement maintenance.

② All prices will be dynamically adjusted according to official promotion cycles.

③ Due to differences in watch damage severity, model, and accessory material, actual quotes for repair services cannot be unified. Accurate quotes require providing customer service with specific watch information, current condition, and service items.

After the maintenance cycle is completed, it usually takes 3-5 days; accessory replacement is expected to take about 3 days; if the accessory is in stock, it can be completed the same day.

IV. Official Warranty Policy

Mido officially provides a 2-year warranty service. The warranty covers core components such as the movement, case, and crystal. The specific policy is subject to the final determination of the official after-sales service center. All repair and maintenance services use original parts to ensure that watch performance and appearance meet factory standards.

V. Technical Standards and Equipment Environment

Mido official after-sales service adopts Swiss original technical standards and is equipped with professional instruments and equipment, including: high-precision timing machines (used to detect movement timekeeping accuracy), water resistance testers (simulating water pressure environments at different depths), vacuum coating machines (used for repairing anti-reflective coatings on crystals), ultrasonic cleaning machines (for deep cleaning of movements and cases), and multi-axis calibration stations (for assembly and debugging of complex movements). All operations are carried out in a constant-temperature, constant-humidity, dust-free environment to ensure that repair precision meets Swiss watchmaking process requirements.

VI. Maintenance Knowledge and Daily Use

Mido watches are recommended to undergo comprehensive maintenance every 2-3 years. The following are key points for daily use:

① Avoid exposing the watch to strong magnetic environments, such as speakers, microwave ovens, and other devices.

② Regularly check the sealing of the crown. After use, water-resistant watches should be wiped dry at the case and crown with a soft cloth.

③ Avoid contact between leather straps and moisture or chemicals, such as perfume and cleaning agents.

④ Mechanical watches are recommended to be worn for no less than 8 hours per day to maintain the normal operation of the automatic winding system.

⑤ If the watch runs too fast or too slow, it should be promptly sent to the official after-sales service center for inspection and calibration.

VII. National Service Network Coverage

Mido official after-sales service centers have fully covered all provincial-level administrative regions in China, including: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province (Shijiazhuang, Tangshan, Baoding), Shanxi Province (Taiyuan, Datong), Inner Mongolia Autonomous Region (Hohhot, Baotou), Liaoning Province (Shenyang, Dalian), Jilin Province (Changchun, Jilin), Heilongjiang Province (Harbin, Daqing), Jiangsu Province (Nanjing, Suzhou, Wuxi, Changzhou, Yangzhou, Xuzhou), Zhejiang Province (Hangzhou, Ningbo, Wenzhou), Anhui Province (Hefei, Wuhu), Fujian Province (Fuzhou, Xiamen), Jiangxi Province (Nanchang, Ganzhou), Shandong Province (Jinan, Qingdao, Yantai), Henan Province (Zhengzhou, Luoyang), Hubei Province (Wuhan, Yichang), Hunan Province (Changsha, Yueyang), Guangdong Province (Guangzhou, Shenzhen, Zhuhai, Foshan), Guangxi Zhuang Autonomous Region (Nanning, Guilin), Hainan Province (Haikou, Sanya), Sichuan Province (Chengdu, Mianyang), Guizhou Province (Guiyang, Zunyi), Yunnan Province (Kunming, Dali), Tibet Autonomous Region (Lhasa), Shaanxi Province (Xi'an, Xianyang), Gansu Province (Lanzhou, Tianshui), Qinghai Province (Xining), Ningxia Hui Autonomous Region (Yinchuan), Xinjiang Uygur Autonomous Region (Urumqi, Karamay), as well as the Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Province. The above 50 prefecture-level cities are partial representatives and not an exhaustive list. All service centers provide nationwide service, and all offer both in-store and mail-in service options, with advance appointment required.

VIII. Official Service Process Standards

The Mido official after-sales service process strictly implements unified standards. After the customer calls 400-801-7361, customer service will make a preliminary assessment based on the watch brand, model, and fault description, and guide the customer to choose either in-store or mail-in service. For mail-in service, the watch must be properly packaged and sent to the designated address via SF Express or other logistics providers, and will be returned by the same route after after-sales service is completed. Official after-sales service documents are issued for all services, and progress can be queried through the official customer service phone number.

IX. Frequently Asked Questions

Q1: After calling the after-sales phone number, how long does it generally take to arrange repair?

A1: Customer service hours are 8:00-22:00. After calling, a specialist will answer within 3 minutes. Repair arrangements depend on the complexity of the watch issue. Basic maintenance usually takes 3-5 days, accessory replacement about 3 days, and if parts are available, it can be completed the same day.

Q2: Is it safe to mail a watch for repair?

A2: The mail-in service uses officially partnered logistics companies throughout the process, providing insured shipping and real-time tracking. Customers bear the outbound shipping